FAQ

We specialize in Kawaii-inspired pet supplies, including cute accessories, stylish collars, playful toys, and more! Our products are carefully curated to bring joy to both pets and their owners.

Orders are processed within 1-3 business days, and delivery usually takes 5-7 business days, depending on your location. You’ll receive a tracking number once your order has shipped.

If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

We accept returns within 30 days of delivery for unused, unopened items in their original packaging. Please contact our customer service team to initiate a return.

For any questions or concerns, you can reach us at shopkawaii24.7@gmail.com. Our team is happy to assist you!

Yes! If you're interested in purchasing items in bulk for resale, please contact us at shopkawaii24.7@gmail.com, and we'll provide you with the necessary details for wholesale pricing.

Yes! We carefully select all products to ensure they are pet-friendly, durable, and safe. Always supervise your pet when using any new item, and check for wear and tear regularly.

Once your order is shipped, we’ll provide you with a tracking number so you can follow your package’s progress online.

If you need to change your shipping address, please contact us immediately at shopkawaii24.7@gmail.com. We’ll do our best to update your information before the order is processed. For any other questions, feel free to get in touch with us!